Return to Help Index
Pricing and Billing
Do I have to pay sales tax?

We need resale certificates to ship your order.  We have these mostly filled out and fax you a copy when you place an order.  Simply complete the form and fax it back to us at (651) 776-9890.

I have a question on my charges.

Please call us at (651) 776-0858.  Or email us at

I need a copy of my receipt/invoice.

All orders leave our facility with an invoice on the outside of the package.  Sometimes these come off during delivery.  If you need another copy, please call us at (651) 776-0858 and we will fax you another copy.

When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).